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What You Need to Know Before Using bd22

Access to bd22 and its services — including deposits via bKash, Nagad, and Rocket — depends entirely on your local law and whether your region is eligible.

Eligibility depends on local lawAccount terms apply from registrationbKash, Nagad, Rocket covered under payment policyBangladesh-region access subject to eligible statusContact us to request any policy change
bd22 What You Need to Know Before Using bd22
HOW WE HANDLE THIS

Data Handling, Cookies and Account Security at bd22

We collect only the data needed to run your account — your registered contact details, wallet identifiers for bKash, Nagad or Rocket, and session activity logs. We do not sell this data. Cookies on bd22 track session state and preferences; you can adjust cookie permissions from your browser settings at any time. Account security relies on your login credentials and, where enabled, one-time PIN verification sent to your registered mobile number.

Data Retention

We keep your account data for as long as your account is active and for any period required by the applicable legal or financial compliance framework in your region.

Cookie Policy

Session cookies keep you logged in and remember your lobby preferences. Analytics cookies are anonymised. You can block non-essential cookies in your browser without affecting account access.

Account Security

Your account is protected by password and mobile OTP. Never share your PIN with anyone. If you suspect unauthorised access, contact live chat immediately and we will lock the account.

Requesting Changes

To update personal data, close your account, or request a copy of what we hold, email our policy team with your account ID. We aim to respond within a reasonable working period.

POLICY CONTACT PATHS

How to Reach Us on Legal or Account Matters

Live Chat Support Open the chat widget from any page on bd22. Use this for urgent account queries, including disputes on bKash or Nagad transactions.
Email Policy Team For written requests — data access, account closure, policy clarification — email us directly. Quote your registered account ID in every message.
Account Help Centre The help section inside your account covers Rocket payment records, wallet verification steps, and how to submit a formal policy concern.

Legal Policy Questions We Hear Most Often

These are the questions we get most about account eligibility, data rights, and how our terms work for accounts in Bangladesh. If yours is not here, reach us via live chat or email with your account reference.

Access depends on your local law and whether your region is eligible. You are responsible for confirming that using this platform is lawful where you are. We do not make that determination on your behalf.

Any balance held in your account wallet at the time of a restriction remains subject to our terms. Contact support with your Nagad or bKash transaction reference to initiate a review.

Email our policy team with your registered account ID and a clear data-access request. We will confirm receipt and respond within a reasonable timeframe in line with applicable policy.

We log the transaction reference, the amount, and the wallet identifier linked to your account. We do not store your full bKash or Rocket PIN — those stay on your mobile wallet app.

Yes. Submit a written closure request via email with your account ID. We will process it in line with our retention policy — some records may be kept where required by applicable compliance obligations.

We publish updates on this page and notify active accounts through the contact method on file. Continuing to use your account after a change is posted counts as acceptance of the revised terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.